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Training Options and Customer Support

No matter how your team learns best, our comprehensive training program delivers everything you need to get the most from Hippo CMMS. 

Happiness Ratings

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Responsiveness Ratings

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Comprehensive Webinar Training

Once your team has completed the Express Training and have a solid feel for the software, they can graduate to the live online webinars where our expert trainers help them master the most important features and workflows.

They'll learn how to access and update data, generate and close out work orders, and set up and schedule preventive maintenance tasks.

With a strong focus on practical knowledge and skills, your team is up and running in no time.

Lifetime Customer Support

Our support doesn’t end once your account is up and running. All subscriptions include free ongoing technical support services. This means if you are a Hippo customer, we support you!

All Hippo users have access to our technical support by telephone and email. If users have any questions about the software feature, function, or any question at all give our technical support team a call or email.

Technical support is available during business hours Monday through Friday, 7 a.m. to 6 p.m. CT. Hippo’s experts are quick, friendly, and knowledgeable, and we guarantee a response within 24 hrs but we're usually a lot faster.

Capterra Ratings for Maintenance Management Software

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Blue: Hippo's rating

Grey: CMMS industry average

Hippo CMMS Onboarding

Getting started with Hippo CMMS is simple

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Awards and Recognition

Hippo never stops pushing to make our CMMS even better, and all our hard work is paying off with awards from across the industry.