Hippo CMMS Onboarding
Getting started with Hippo CMMS is simple
No matter how your team learns best, our comprehensive training options will provide all the knowledge needed to understand and optimize your Hippo CMMS system. Read on to learn more about what each training option entails.
Connect with our in-house training team via a screen sharing service where we train you through the software in your own Hippo account. This service is one-on-one or in groups and tailored to the software features/topics relevant to your CMMS software needs.
We recommend having each session delivered in one-hour time slots and encourage our customers to pack in as many sessions as possible during their onboarding period.
Our support doesn’t end once your account is up and running. All subscriptions include free ongoing technical support services. This means if you are a Hippo customer, we support you!
All Hippo users have access to our technical support by telephone and email. If users have any questions about the software feature, function, or any question at all give our technical support team a call or email.
Technical support is available during business hours Monday through Friday, 7 a.m. to 6 p.m. CT. Hippo’s experts are quick, friendly, and knowledgeable, and we guarantee a response within 24 hrs (usually sooner!).
Blue: Hippo's rating
Grey: CMMS industry average
Due to COVID-19, we're not currently offering onsite training.
But as soon as we're able to, we'll be bringing it back. We really miss getting out and working with customers.
Hippo continues to offer unlimited live remote training during the first 30 days as well as lifetime unlimited access to prerecorded express training.
Hippo never stops pushing to make our CMMS even better, and all our hard work is paying off with awards from across the industry.
From dedicated training and ongoing customer support to articles, e-books, webinars, and podcasts, we're here to help you succeed.
A quick recovery starts long before disaster strikes. CMMS software helps hotels and resorts come back strong from earthquakes, fires, floods, and storms.
On average, 20-25% of an organization’s budget goes to finding and fixing issues. If the cost of repairing and replacing flawed products is added, that number rises to 30%. Learn about this and more in this e-book.