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CUSTOMER TESTIMONIALS & REVIEWS

Awards and Recognition

You don’t need to be tech-savvy to learn Hippo’s user-friendly platform. That's why customers consistently give us the highest rankings for ease of use, customer support, and value for money.

Customer Reviews

  • Tim Heath from Haas Cabinet Co. Inc.

  • Industry
    Construction
    Manufacturing
  • Review Source
    Trust Radius
4/5

Hippo CMMS maintenance software review

Hippo CMMS was more user friendly for my maintenance team than the other software programs we tested. The difference was really how easy Hippo is to use and navigate. Also, the price point was a little better than the competitors'. The calendar view really helped sell us on the product. I liked being able to move projects/jobs around on the calendar just by dragging and dropping them to other days.

Show more

Key Features

  • David H. is a Facilities Director

  • Industry
    Non Profit
  • Review Source
    Capterra
5/5

Post Installation Support

Hippo provides exceptional support. The technical support team provides a rapid response time to questions. Also their product familiarity and technical skills are very impressive. I have always experienced a successful interaction to our questions and issues. Thank you!

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Key Features

  • Sean L. is a Water Treatment Supervisor

  • Industry
    Utilities
  • Review Source
    Capterra
5/5

Great CMMS!

I really like the fact that it was easy to set up and administer. I have had great buy-in from my employees. The software is very intuitive, and I like the fact that everything from assets, locations, PMs, etc. all tie together seamlessly while you are setting up the program. The support is phenomenal, and I appreciate the way that they keep us in the loop with everything they are developing.

Show more

Key Features

  • Alexander G.

  • Industry
    Manufacturing
  • Review Source
    Capterra
5/5

From Clipboard to Computer

Before HIPPO CMMS all of our maintenance records were paper and clipboard. With HIPPO CMMS we are able to keep track of the preventative maintenance in a more proactive way than before. HIPPO CMMS helps us to preform predictive maintenance that we were unable to do in the past because it allows us to keep all information pertaining to equipment in one place with better, faster searching capabilities.

Show more

Key Features

  • Jeff S. W. is a Documentation Specialist

  • Industry
    Manufacturing
  • Review Source
    G2
5/5

A Brilliant and Constantly Improving CMMS

The best thing of all is the extremely responsive and helpful professional team behind the software. Without fail they are quickly available, answering inquiries, questions, concerns, and fielding suggestions with a cheerful can-do attitude. I have consistently found that the Hippo team has taken action to acknowledge my communications, to solve my workflow challenges, and to address the issues I am dealing with in the CMMS. I give the software 10/10 not only because it is already excellent, but because I am confident that Hippo will handle ongoing challenges, including iteration forward, with excellence.

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Key Features

  • Harvinder G. is a Maintenance Team Lead

  • Industry
    Construction
  • Review Source
    G2
5/5

Perfect System for Maintenance

No one software is the best; each has a few deficiencies. But, Hippo is very easy to use, apply, and is simple in construction. The best thing I like about Hippo is Team Hippo, service support from the Hippo team and the way you guys respond and follow up.

Show more

Key Features

  • Administrator in Oil & Energy

  • Industry
    Government
    Energy
  • Review Source
    G2
5/5

Excellent Value

Hippo is an excellent way to simply manage your maintenance program. It is very user friendly and it provides just what you need so you don't have to pay money for features that you will never use.

It also contains a module for inventory management, so you can charge your spare parts to your WOs.

Show more

Key Features

EXPLORE SOLUTIONS
CUSTOM PRICING

Trusted By Global Businesses, Across Industries

What do manufacturing plants, municipal facilities, hospitals, resorts, and stadiums have in common?
They all need a simple, all-in-one maintenance management tool that's easy to access on the go.

Sort by Solution and Industry

  • Tim Heath from Haas Cabinet Co. Inc.

  • Industry
    Construction
    Manufacturing
  • Review Source
    Trust Radius
4/5

Hippo CMMS maintenance software review

Hippo CMMS was more user friendly for my maintenance team than the other software programs we tested. The difference was really how easy Hippo is to use and navigate. Also, the price point was a little better than the competitors'. The calendar view really helped sell us on the product. I liked being able to move projects/jobs around on the calendar just by dragging and dropping them to other days.

Show more

Key Features

  • David H. is a Facilities Director

  • Industry
    Non Profit
  • Review Source
    Capterra
5/5

Post Installation Support

Hippo provides exceptional support. The technical support team provides a rapid response time to questions. Also their product familiarity and technical skills are very impressive. I have always experienced a successful interaction to our questions and issues. Thank you!

Show more

Key Features

  • Sean L. is a Water Treatment Supervisor

  • Industry
    Utilities
  • Review Source
    Capterra
5/5

Great CMMS!

I really like the fact that it was easy to set up and administer. I have had great buy-in from my employees. The software is very intuitive, and I like the fact that everything from assets, locations, PMs, etc. all tie together seamlessly while you are setting up the program. The support is phenomenal, and I appreciate the way that they keep us in the loop with everything they are developing.

Show more

Key Features

  • Alexander G.

  • Industry
    Manufacturing
  • Review Source
    Capterra
5/5

From Clipboard to Computer

Before HIPPO CMMS all of our maintenance records were paper and clipboard. With HIPPO CMMS we are able to keep track of the preventative maintenance in a more proactive way than before. HIPPO CMMS helps us to preform predictive maintenance that we were unable to do in the past because it allows us to keep all information pertaining to equipment in one place with better, faster searching capabilities.

Show more

Key Features

  • Jeff S. W. is a Documentation Specialist

  • Industry
    Manufacturing
  • Review Source
    G2
5/5

A Brilliant and Constantly Improving CMMS

The best thing of all is the extremely responsive and helpful professional team behind the software. Without fail they are quickly available, answering inquiries, questions, concerns, and fielding suggestions with a cheerful can-do attitude. I have consistently found that the Hippo team has taken action to acknowledge my communications, to solve my workflow challenges, and to address the issues I am dealing with in the CMMS. I give the software 10/10 not only because it is already excellent, but because I am confident that Hippo will handle ongoing challenges, including iteration forward, with excellence.

Show more

Key Features

  • Harvinder G. is a Maintenance Team Lead

  • Industry
    Construction
  • Review Source
    G2
5/5

Perfect System for Maintenance

No one software is the best; each has a few deficiencies. But, Hippo is very easy to use, apply, and is simple in construction. The best thing I like about Hippo is Team Hippo, service support from the Hippo team and the way you guys respond and follow up.

Show more

Key Features

  • Administrator in Oil & Energy

  • Industry
    Government
    Energy
  • Review Source
    G2
5/5

Excellent Value

Hippo is an excellent way to simply manage your maintenance program. It is very user friendly and it provides just what you need so you don't have to pay money for features that you will never use.

It also contains a module for inventory management, so you can charge your spare parts to your WOs.

Show more

Key Features

EXPLORE SOLUTIONS
SCHEDULE DEMO

Buyer’s Guide

  • EAM vs CMMS
  • Case Studies
  • Pricing

Similarities between EAM and CMMS

While CMMS software and EAM software both make it easy to schedule preventive maintenance and assign work orders, the main difference between the two is scope. EAM software includes expanded functionality to track more detailed information on assets throughout their life cycle. In addition to tracking maintenance data, you can record inspection details, monitor asset performance, calculate the total cost of ownership, and make data-driven decisions about whether to repair or replace assets.
Cmms icon

CMMS Software

  • Schedule preventive maintenance
  • Generate work orders
  • Assign tasks
  • Measure maintenance metrics
EAm icon

EAM Software

  • Track asset performance
  • Control inventory
  • Plan longterm asset investments
  • Generate business intelligence

A CMMS is focused on maintenance and maximizing reliability and uptime. An EAM looks at the entire life cycle to maximize productivity. Here’s an important point: When you get an EAM, it comes with all the features you’d get in a CMMS. But if you get an EAM when all you need is a CMMS, you end up slowing down your implementation and increasing your costs.

 

Focus

Feature Set

Users

EAM

  • Asset life cycle management
  • Total cost of ownership
  • Cradle-to-grave life cycle asset planning
  • Installation
  • Maintenance
  • Compliance and disposal
  • Finance
  • Maintenance
  • Operations
  • Compliance

CMMS

  • Asset reliability and uptime
  • Streamlined maintenance
  • On-demand work order management
  • Preventive maintenance scheduling and tracking
  • Compliance
  • Inventory control
  • Maintenance
  • Operations
  • Compliance
SCHEDULE DEMO
CUSTOM PRICING
South Beach Hotel Improves PM Completion by 75% with Hippo
CMMS helps Marseilles Hotel streamline maintenance scheduling and minimize guest...
Wayne Metropolitan
Streamlined workflows deliver faster response times
Armtec Case Study
Uptimes increased and money saved.
Philhaven Case Study
CMMS simplified every step of work order opening, closing out, and tracking.
Assiniboine Park Conservancy Case Study
See how Assiniboine Park adopted facility management software for tracking scheduled and...
Summers Manufacturing Case Study
See how Summers adopted facility management software to leverage collected data and adopt...
Hippo Starter

$39

Per user, per month
$49 / CAD
Single Facility
  • Work Order Management
  • Preventive Maintenance
  • Maintenance Request Portal
  • Equipment Management
  • Parts and Inventory
  • Reports and Insights
  • Calendar Dashboard
  • Up to 25 Unique Requesters
  • Up to 100 Equipment Items
  • Minimum 2 Users
Hippo Pro

$99

Per user, per month
$129 / CAD
Everything in Plus and..
  • Multiple Facilities / Locations
  • Work Order Templates
  • API Access
  • Single Sign-on (SSO)
  • Purchase Orders
  • Email to Maintenance Request
  • Hippo Mobile app
  • E-signature for Work Orders
  • Unlimited Requesters
  • Unlimited Equipment Items
  • Minimum 3 Users