The hotel is depending on you to ensure assets and equipment are running smoothly so guests are happy and excited to come back. Hippo’s preventive maintenance setup, scheduling, and tracking help you stay on top of small issues, stopping them from developing into big problems. And because the team is working from a properly planned schedule, they can complete tasks without disrupting the guests. Fixing the pool when it’s already scheduled to be closed is a lot easier, and looks a lot better, than trying to work on it with in the middle of the high season.
And for unscheduled repairs, Hippo helps you react more efficiently. With the open request portal, anyone on staff can instantly report issues to your department, saving them the trouble of having to track you down and saving you the time they’d waste. Once the request is in the system, you can generate, prioritize, assign, and track a work order packed with the information the tech needs to close out efficiently.