Specialized equipment demands specific, standardized maintenance

When assets and equipment go down, lives can be on the line. In healthcare facilities, the maintenance department supports patient safety by delivering asset availability.

Hippo CMMS delivers:

  • Longer asset life cycles
  • Fast, compliant repairs
  • Cleaner, safer facilities
healthcare maintenance management software
facilities management software for healthcare

Keep expensive assets healthy longer

Healthcare assets and equipment are huge capital investments, so organizations need them to last. Hippo helps you set up, schedule, and track preventive maintenance programs so you find and fix small issues before they have a chance to grow into big problems.

In healthcare, an ounce of prevention is worth a pound of cure. Not only that, but it also costs a lot less.

healthcare asset management software

Get the right medicine to the right assets fast

Even with the best PM schedules, maintenance departments still deal with on-demand repairs. Hippo streamlines the entire process, ensuring qualified techs work on the right equipment as efficiently as possible.

It starts with the online open request portal, where anyone in the facility can submit maintenance requests. From there, you can review and approve work, generate work orders, and assign them based on tech’s experience and certificates. When you assign a new task, techs can access the work order from any Internet-connected device, including their smartphone.

healthcare inventory management software

Keep facilities clean, patients and staff safe

Many of the patients in healthcare facilities are immunocompromised. A bug that others can shake off easily could become life-threatening for someone recovering from surgery. Traditionally, maintenance teams were often the first line of defense, in charge of everything from fixing soap dispensers to ensuring there’s enough hot water. Now, they need to make sure hand sanitizer stations are stocked and doorknobs are disinfected.

Hippo helps you set up cleaning schedules, share critical safe-handling instructions for cleaning products, and track hourly, daily, and weekly cleaning tasks.

Types of Medical CMMS Software

Medical Equipment

What sets medical equipment apart? A lot. There’s a wide range, including everything from basic stretchers to high-tech imaging equipment. All of it needs to be ready and reliable because there’s no way to know when the next emergency will hit.

But in some ways, healthcare is the same as any other industry: people depend on those assets and equipment to get the job done, which means they’re depending on the maintenance department to keep them online.

Medical Facilities (Hospitals, Clinics)

There’s a wide range of medical facilities, from imaging centers to palliative care, and each one presents its own set of specific structural and asset challenges. That means your maintenance team might be doing anything from fixing the lighting in the ambulance bay to performing maintenance on hospital beds. But for all the differences between facilities, one thing remains true. Patients, support, and medical staff are relying on you to maintain a safe environment with reliable assets.

Medical CMMS Software Solutions and Benefits

asset and work order management

Medical and Healthcare Asset Management

Managing assets in healthcare often comes down to managing your team of maintenance technicians. Because so many of the assets are specialized, you need techs with the right skillsets and certifications to work on them. Otherwise, you run the risk of falling out of compliance. Hippo’s asset management software makes it easy to match the right techs with the right tasks. With the Activity Log, you can see everyone who worked on an asset and what work they performed so you have a reliable record of who did what and when.

mobile work order software app

Mobile CMMS

Nearly every piece of equipment in a hospital is on wheels, including many of the patient’s beds. With so much equipment moving around so often, it’s challenging to keep track of everything. How can a maintenance tech know which of the three crash carts to repair?

Hippo’s mobile maintenance app is the answer. With a quick barcode scan, techs can instantly access an assets critical data, including all the currently open PMs and on-demand work orders.

cmms work order software

Hospital Maintenance Management

Healthcare is an asset-heavy industry with everything from basic to high-tech equipment. The only way to keep it all online is by carefully scheduling the right inspections and tasks.

But it’s more than just having a good maintenance schedule. In healthcare, emergencies are a fact of life, and Hippo helps you generate and re-prioritize on-demand work orders on the fly and on the go.

maintenance work order software system

Medical Equipment Preventive Maintenance

Modern medical equipment is two things: incredibly advanced and very expensive. That means getting even one more year of useful life from an asset has a huge impact on the bottom line. A properly set up, scheduled, and tracked preventive maintenance program helps you find and fix small issues before they grow into large problems. You can keep assets and equipment online longer and more reliably.

work order management software system

Medical Inventory Management Software

The last thing you want is for a tech to get halfway through a critical repair before they realize they’re missing the right parts and materials. Unlike in some other industries, they can’t run to the neighborhood hardware store to pick up what they need. Healthcare equipment often requires specialized inventory available only from the manufacturer.

The solution is Hippo’s medical equipment inventory management software. With customizable par levels and automatic real-time levels tracking, you can ensure techs have the right parts right when they need them.

work order scheduling software system

Medical Equipment Tracking

Healthcare facilities maintain a medical history for every patient. How else can medical staff know how best to help them? It’s the same with your medical equipment. Without reliable records, including serial numbers and maintenance and repairs histories, it’s impossible to know how best to look after them. Hippo CMMS keeps all your equipment data safe, secure, and searchable in one easy-to-access database.

work order vendor management software system

Healthcare Vendor Management

Healthcare is a heavily regulated industry with a lot of specialized equipment. There’s a lot for the maintenance team to look after, but there’s just as much that requires third-party professionals.

Instead of trying to organize vendors with phone calls and emails, Hippo lets you manage work from right inside the software. Safely store vendor contact information, assign and send out work orders, and track progress – all from one spot.

maintenance work order software system

Medical Work Order Management

Healthcare facilities tend to be packed with people, from medical staff to support and admin personnel. With Hippo’s medical equipment management software, you can easily leverage all those extra sets of eyes with an intuitive online request portal empowering everyone with the ability to submit maintenance request without having to track down your email or phone number.

And because the online form comes with customizable fields, you get the information you need to properly review and prioritize work.

Resources bandwidth

Medical Equipment Planning

It’s an unavoidable reality: even with the best care, eventually things reach the end. The challenge is knowing when to call “time of death” on an asset. For example, when is it more expensive to keep repairing a hospital bed instead of simply replacing it with a new one?

With the right tracking, it’s a lot easier to make the call. Because Hippo makes data capture so much easier, you know you have reliable numbers on every tracked asset.

work order reporting software


Hippo’s medical equipment maintenance management software makes it a lot easier to capture and share data in real time. And because you can trust your data, you can also use it for reports that show you the maintenance big picture.

It’s like taking an X-ray of your operations. You can see what’s working and what’s broken, allowing you to choose the best remedies. Reporting shows you who’s doing what, how well they’re doing it, and how much it’s costing you.

Healthcare and Medical CMMS Services

Get the benefits of a maintenance management system — like becoming more efficient, getting the most value from capital assets and equipment, and improving resource planning — without a time-consuming implementation, high costs, or a big learning curve.

Hippo CMMS is both powerful and easy to use. We provide full-circle customer onboarding focused on ensuring that your team adopts the software to give your business the best long-term ROI.

warehouse planning software
mobile work order management app

Implementation and Setup

Across industries, the failure rate for CMMS implementation can be as high as 80%. Companies are left with low adoption rates leading to wasted time and money.

We make sure that doesn’t happen to you. Hippo is easy to learn with a nice, clean interface and simple user experience, making it much easier to get everyone comfortable using our vendor management software.

Everyone on the team, from young techs who grew up on smartphones to more experience techs who cut their teeth on paper and punch cards, can learn the software quickly. You don’t have to sell them on the benefits; they can see them for themselves.



Get up and running in no time with Hippo’s systematic, concise approach to training backed by knowledgeable, approachable trainers.

Not everyone learns the same way, which is why we offer a library of video lessons, documentation, walkthroughs, and live online training sessions. There’s something for every type of learner.

mobile work order management app


We designed Hippo to work for you, and that includes getting along well with your existing solutions.

Hippo’s versatile, document-supported open API opens a world of possibilities for you to integrate features and share data across platforms. Move smoothly between applications, never losing data or wasting time logging in and out of separate applications.

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Hippo is as focused on your success as you are, and we want you to get as much out of our software as you can. Our dedicated support team is here for you, with a complete library of how-to documents, videos, and updates on new features.

But more than that, we deliver live support from trained professionals who know the software and know how to help you get the best ROI you can. If you have an issue, they have the solution.

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Healthcare and Medical Asset Management Software

Hippo’s medical equipment management software saves you from the hassles of stressful, disorganized maintenance. With a clear focus on ease-of-use, everyone on the team can quickly learn and leverage the software.


All work is recorded and can be viewed by management at any time to make sure PMs are done and watch for possible overloads. Multi-site users can see what they have on the books before arriving so they make sure they have the tools and parts needed before they go to site. ...they would not give [Hippo] up!
Daryl S.
Maintenance Advisor, Golden Life Management
We no longer wonder if maintenance is happening, or when something may suddenly fall apart.
TechValidate Survey
Asset Manager at a Non Profit

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