Hippo CMMS has served hundreds of clients belonging to a wide range of industries, from healthcare to manufacturing hospitality to non-profit. The following case study showcases one such client success story within the healthcare sector. Learn how Southern Health solved their maintenance challenges with Hippo CMMS!

I. COMPANY: As one of five Regional Health Authorities in the province, Southern Health delivers healthcare services to a number of communities located in Manitoba, Canada. Covering an area of over 27,000 km with 29 rural municipalities, 4 cities, 12 towns and 5 villages, the health authority provides premium health services to over 187,000 residents.

II. CHALLENGE: Southern Health experienced two main challenges that lead them to seek out a CMMS:

  1. Lack of a computerized system: With limited resources to compile the numerous copies and requests received each day, they had difficulty in monitoring exactly how many work orders went out and what their corresponding statuses were.
  2. Lack of a centralized maintenance management model: As a health authority containing numerous facilities, maintenance departments and maintenance staff, a standardized approach was important to incorporate so that the organization could become more transparent.

III. DECISION: Southern Health decided to go with Hippo CMMS as their solution for two main reasons:

  1. Due to the vast size of the account, Hippo was able to provide Southern Health with a great product at a very affordable price. This is primarily due to its flexible pricing structure and unlimited user licenses.
  2. At the same time that Southern Health was deciding which CMMS software to choose, both organizations found themselves in similar growth stages. Hippo worked with Southern Health to develop a superior product for both the organization and the healthcare industry as a whole.

IV. SOLUTION: Southern Health is adamant that Hippo is a system designed with the user in mind, working with each client to provide the best results possible. With Hippo, Southern Health’s maintenance team is represented as an integral part of the overall hospital operations and a key player in delivering superior patient care.

For a more in-depth case study analysis, complete with Southern Health’s account screenshots and a special interview with their Construction and Energy Saving Manager, visit our website at www.hippocmms.com/healthcare.

About The Author

Jonathan Davis

Jonathan has been covering asset management, maintenance software, and SaaS solutions since joining Hippo CMMS. Prior to that, he wrote for textbooks and video games.
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