Hippo CMMS has served hundreds of clients belonging to a wide range of industries, from hospitality to manufacturing healthcare to non-profit. The following case study showcases one such client success story within the hospitality sector. Learn how Canad Inns solved their maintenance challenges with Hippo CMMS!

I. COMPANY: Canad Inns, the largest hospitality chain in Manitoba, operates 11 destination centers across the province and one located in Grand Forks, North Dakota. Three maintenance departments work together to cover their large-scale operations; Entertainment Technologies, Painting and Corporate Maintenance.

II. CHALLENGE: Canad Inns experienced two main challenges that lead them to seek out a CMMS:

  1. Lack of a computerized system: Without an established CMMS, their processes were more complicated, both in terms of tracking work orders and in reporting timely and accurate data.
  2. Ensuring consistencies throughout the various maintenance departments: Their large and varied maintenance team added an extra layer of complexity, as the system needed to respond to various users with specific user permissions.

III. DECISION: Canad Inns decided to go with Hippo CMMS as their solution for one main reason- Hippo’s user-friendly interface and simplistic nature. This allows a variety of users at difference technical skill level to access the same system.

IV. SOLUTION: By continuously striving for rich features and keeping the client in mind, Hippo has proudly served this hospitality giant for the past four years and hopes that the next four will see even more growth and innovation as the last.

For a more in-depth case study analysis, complete with Canad Inn’s account screenshots and a special interview with their VP of Construction and Facilities Management, visit our website at www.hippocmms.com/hospitality.

About The Author

Jonathan Davis

Jonathan has been covering asset management, maintenance software, and SaaS solutions since joining Hippo CMMS. Prior to that, he wrote for textbooks and video games.
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